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Welcome to Somerset Bridge Medical Centre
Our Aims and Objectives
- Provide the best possible, safe and effective primary health care to our patients;
- Be responsive to our patient’s individual needs and treat everyone with dignity, respect and compassion;
- Be caring, courteous, approachable, friendly and professional.
- Treat patients how we would want to be treated ourselves;
- Maintain a culture of reflection; understand when we have got something wrong and reflect constructively on feedback to identify learning opportunities;
- Value the contribution of each member of the practice team and recognise the importance of ongoing team maintenance.
Our Mission Statement
To provide quality care and support to our practice population and local community which empowers them to improve their health and well-being
The NHS App
Somerset Bridge Medical Centre would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to contact your GP and access a range of NHS services on your smartphone or tablet.
How to Book an Appointment
Pharmacy & Self-Care
Self-Care
Help and support available from many National and Local Organisations
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
GP Appointments
How can I contact my GP?
The quickest way to contact your GP is by submitting an online request.
What happens once I’ve submitted my request?
The information you provide helps us ensure you receive the most appropriate care. All requests are triaged by a doctor, who allocates appointments based on clinical priority.
We may need to contact you for additional information, either by sending you a text message with a link or speaking with you over the phone.
What if I don’t have a smartphone or can’t use the internet?
You can contact your GP by phone or in person. Our reception team will ask a few questions about your request to help the doctor signpost you to the most appropriate clinician or service.
Please call 01278 411520.
Nurse Appointments
How can I book an appointment with a Nurse?
The quickest way to contact your GP is by submitting an online request.
What if I don’t have a smartphone or can’t use the internet?
You can contact your GP by phone or in person. Our reception team will ask a few questions about your request to help the doctor signpost you to the most appropriate clinician or service.
Please call 01278 411520.
The following review/checks require either a 20 or 30 minute appointment slot:
- Cervical smear
- Asthma review
- COPD review
- Diabetes review
- Hypertension review
- Doppler studies
- Immunisations
- Contraceptive check
- Travel health assessment
- ECG
Home Visits
How can I request a home visit?
While we encourage patients to visit the surgery, we understand this may not always be possible. If you need a home visit, please help us by calling 01278 411520 or submitting a request before 10:30 am.
What happens once I’ve submitted my request?
Based on the information you provide, your request will be reviewed by a GP who will determine the urgency of a visit. Please keep this in mind and be ready to share detailed information to help the doctor schedule house calls appropriately.
Translation Services
If you require a translator, please inform us in advance and we will arrange for a translator in your preferred language.
Patient Participation Group
We are an advisory group of patients whose members work voluntarily with the surgery, acting as ‘critical friends’ to help the practice improve services for the patient population.
Whilst the group aims to be representative of the patient users of the practice services, the members are not considered delegates of the population and it is recognised that the views expressed are based on their own experiences.
If you are interested in becoming involved please complete and submit our online form which can be found below.
Community Gardening Group
Our community Gardening Group is actively looking for additional volunteers to join them.
If you have an hour to spare on a Tuesday at 12 noon, why not come over to Redgate Medical Centre. Whether you want to garden, pick some of our home grown produce or simply sit on the wall and chat with our lovely volunteers we would like to hear from you.
No need to book - just turn up!
Follow our Facebook Page
Keep up-to-date with what's happening at the practice, health advice, community events and upcoming closures.