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Prescriptions
Please follow these guidelines:
- Order your repeat prescription at least 1 week before you are due to run out.
- Order earlier than 1 week if there are bank holidays coming up.
- Please allow us 72 hours (3 working days) to process your prescription request.
- Only order what you need when requesting repeat prescriptions.
Ordering a Repeat Prescription
Repeat prescriptions can be ordered in the following ways:
The NHS App
You can order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Click here to learn more about the NHS App
The NHS App has limitations when it comes to making requests for items that you do not need every time.
If you’re looking to request an item like this, try the other options below.
Online Form
Order your repeat prescription via our online Repeat Prescription form.
You don’t need an account to use our online form.
By Telephone
You can order a repeat prescription by calling 01278 411520.
Patients can order their repeat medication between 8:00 AM and 6:00 PM, Monday to Friday.
You may also order a repeat prescription for someone else.
Please ensure you have your prescription details ready before calling.
In Person
You can order in person by returning the right-hand half of a previous prescription.
Or you can submit a handwritten request. You must include your name, date of birth and requested medication.
Place your request in the prescription box next to our Information Desk.
You may also write out an order for someone else. You must include their name, date of birth and requested prescription.