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Appointments
Contact your GP
If you need help with a medical or admin request, you can now contact us online.
How to Book an Appointment
Pharmacy & Self-Care
Self-Care
Help and support available from many National and Local Organisations
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
GP Appointments
How can I contact my GP?
The quickest way to contact your GP is by submitting an online request.
What happens once I’ve submitted my request?
The information you provide helps us ensure you receive the most appropriate care. All requests are triaged by a doctor, who allocates appointments based on clinical priority.
We may need to contact you for additional information, either by sending you a text message with a link or speaking with you over the phone.
What if I don’t have a smartphone or can’t use the internet?
You can contact your GP by phone or in person. Our reception team will ask a few questions about your request to help the doctor signpost you to the most appropriate clinician or service.
Please call 01278 411520.
Nurse Appointments
How can I book an appointment with a Nurse?
The quickest way to contact your GP is by submitting an online request.
What if I don’t have a smartphone or can’t use the internet?
You can contact your GP by phone or in person. Our reception team will ask a few questions about your request to help the doctor signpost you to the most appropriate clinician or service.
Please call 01278 411520.
The following review/checks require either a 20 or 30 minute appointment slot:
- Cervical smear
- Asthma review
- COPD review
- Diabetes review
- Hypertension review
- Doppler studies
- Immunisations
- Contraceptive check
- Travel health assessment
- ECG
Home Visits
How can I request a home visit?
While we encourage patients to visit the surgery, we understand this may not always be possible. If you need a home visit, please help us by calling 01278 411520 or submitting a request before 10:30 am.
What happens once I’ve submitted my request?
Based on the information you provide, your request will be reviewed by a GP who will determine the urgency of a visit. Please keep this in mind and be ready to share detailed information to help the doctor schedule house calls appropriately.
Translation Services
If you require a translator, please inform us in advance and we will arrange for a translator in your preferred language.
Cancel through the NHS App
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
Frequently Asked Questions
Why do I need to complete a form to speak with a GP?
The quickest way to contact your GP is by submitting an online request. The information you provide helps us ensure you receive the most appropriate care. All requests are triaged by a doctor, who allocates appointments based on clinical priority.
We may need to contact you for additional information, either by sending you a text message with a link or speaking with you over the phone.
What happens once I’ve submitted my request?
The information you provide will be passed to a doctor to review and you will be contacted by text or telephone to let you know the next steps.
What time am I able to submit a request?
You can submit a request between 07:00 and 18:30, Monday to Friday.
Outside of these hours, please visit 111.NHS.uk or call 111 for urgent advice. In the case of a life-threatening emergency, visit A&E or call 999.
How long will it take for you to respond?
We aim to respond to requests on the same working day. Requests submitted after 2 pm may be reviewed on the next working day.
Can I submit a request on behalf of a family member or someone I care for?
When submitting a request, you'll be asked if the request is for you or someone else, such as a family member, or someone you care for.