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Appointments
Contact your GP
If you need help with a medical or admin request, you can now contact us online.
How to Book an Appointment
Pharmacy & Self-Care
Self-Care
Help and support available from many National and Local Organisations
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Book a Same Day Appointment
We primarily operate a same day appointment model and these can be booked by telephone from 8am on Monday to Friday. Please call 01278 411520.
Nurse Appointments
Nurse appointments are pre-bookable, if the appointment is for a specialised clinic such as diabetes, asthma or an over 75 health check, please tell the receptionist and you will be given a longer appointment time.
We aim to provide appointments with a nurse within 5 working days
This video shows you how to use the NHS App to contact your GP surgery about a health issue.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Please note the following test/checks require either a 20 or 30 minute appointment slots:
- Smear Test
- Asthma Check
- Diabetes Check
- Doppler Test
- Immunisations
- ECG Test
- IUD Check
- Travel Health
Cancel through the NHS App
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
View your GP health record
You can view your GP health record using the NHS App or by logging into your account on the NHS website. You can create an account if you do not already have one.
To view your GP record online, you must be:
- Registered with a GP surgery
- Aged 16 or over
We will need to check your photo ID or proof of address as part of the application process as you will be able to see detailed confidential information from your medical record. If you need to see older information in your record (historic record information), you'll have to ask your GP surgery to make it available online.
What's in your GP record:
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Medication
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Allergies
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Vaccinations
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Health conditions
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Test results
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Documents