We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
How to Book an Appointment
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Pharmacy & Self-Care
Self-Care
Help and support available from many National and Local Organisations
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Book a Same Day Appointment
We primarily operate a same day appointment model and these can be booked by telephone from 8am on Monday to Friday.
Other ways to request an appointment:
- Request an appointment
- Telephone: 01278 411520
This video shows you how to use the NHS App to contact your GP surgery about a health issue.
Nurse Appointments
Nurse appointments are pre-bookable, if the appointment is for a specialised clinic such as diabetes, asthma or an over 75 health check, please tell the receptionist and you will be given a longer appointment time.
We aim to provide appointments with a nurse within 5 working days
This video shows you how to use the NHS App to contact your GP surgery about a health issue.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Please note the following test/checks require either a 20 or 30 minute appointment slots:
- Smear Test
- Asthma Check
- Diabetes Check
- Doppler Test
- Immunisations
- ECG Test
- IUD Check
- Travel Health
Self Service Sign-in
When you arrive at Somerset Bridge Medical Centre, why not save time and make life easier by using our self service sign-in screen.
The system uses touch screen technology making it very easy to answer the simple questions required. The screen is in large print so that it can be easily read and used.
Cancel through the NHS App
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
GP appointment? Don't need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
How to Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Registering for Online Services
GP Practices have been asked by NHS England to provide patients with access to their medical record going forward from 31st October 2023 via the NHS app (and NHS website) if you have a suitable NHS login.
Your GP medical record contains consultation notes based on:
- Consultations
- Medication
- Test results (including hospital investigations)
- Allergies
- Vaccinations
- Medical conditions
- Documents
There is likely to be sensitive and personal information within your medical record.
Anyone over the age of 16 can apply and proxy applications can be made by relatives looking after patients who do not have mental capacity or under the age of 11.
You will be given login details and you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
We will need to check your photo ID and proof of address as part of the application process as you will be able to see detailed confidential information from your medical record. The practice must ensure that access is only being granted to yourself or your authorised proxy.